PROJECT DESCRIPTION
The project goal for MyDesk was to create one place for employees around the world to access all IT-related information and processes through a desktop and mobile website. One section of the site is an internal app distribution platform where employees can download corporate and individually licensed software. The site’s back-end system was integrated with Akamai Technologies’ cloud services and also included an administrator tool where IT specialist could add and remove applications. As the UX lead, I consulted with the product owner to deliver a site map, user task flows, and responsive wireframes for the distribution platform and admin tool.
For this project, we followed Agile scrum methodologies. The team welcomed summer interns who were new to scrum, and I mentored them on how to implement Agile practices. I helped strengthen communication within the team and increase the quality of the product.
PROJECT TEAM: James Laura, Program Manager / Chris Coumbe, Product Owner / Al Alagapan, Scrum Master / Philip Ly, Chris Chin, Ed Sterkin, Eric Ren (Developers)
ABOUT THE CLIENT
Autodesk is a Fortune 500 company that focuses on 3D design software for architecture, entertainment, media, construction, and manufacturing companies. They are a worldwide corporation with headquarters in San Rafael, CA. Autodesk has a large EIS (Enterprise Information Services) department that provides top notch workplace technology for its employees. They believe that employees shouldn’t waste their time with IT issues and should “get back to doing what they love.” The EIS department takes pride in providing the best internal help and support for Autodeskers.